Delivery and payment terms and conditions

Webshop contact data:

+36 20 5553181
e-mail: megrendeles@drlenkei.hu

Information about our parcel shipment system

We can deliver the orders to the requested address within 1-8 working days by courier service. Our contracted partner is GLS Courier, delivers your orders safely, with great experience, favorable conditions.

  • When providing customer information please give us a delivery address where somebody could take over the package on the given delivery date, IN DAYTIME , in the time frame predicted by the courier.
  • Also make sure to provide a daytime phone number where we or courier staff can contact you to handle in case of any difficulty that might arise regarding the package.
  • We can deliver your orders to the requested address within 1-8 working days by courier service depending on the received amount of orders.
  • There is no delivery on weekends and on holidays.
  • Upon receiving the order the next day the courier will send an e-mail to your provided e-mail address with the expected time of the delivery data.

Use the chart below to follow up on the arrival date of your package

International delivery fees

Area < 2 kg < 3 kg < 5 kg < 10 kg < 15 kg < 20 kg < 25 kg < 30 kg < 40 kg
Slovakia

6,58 €

7,47 €

8,23 €

9,35 €

10,44 €

11,53 €

12,61 €

14,14 €

27,09 €

Czech Republic

9,50 €

10,57 €

11,23 €

12,58 €

13,49 €

14,08 €

14,81 €

15,94 €

31,57 €

Slovenia

9,50 €

10,57 €

11,23 €

12,58 €

13,49 €

14,08 €

14,81 €

15,94 €

31,57 €

Europe I.

11,37 €

12,98 €

14,23 €

15,34 €

16,70 €

18,11 €

20,45 €

25,93 €

43,07 €

Europe II.

12,96 €

14,85 €

16,07 €

17,51 €

19,39 €

21,22 €

24,20 €

34,37 €

53,47 €

Europe III.

14,99 €

20,30 €

24,19 €

29,53 €

33,74 €

39,12 €

43,21 €

51,77 €

63,84 €

Europe IV.

50,76 €

70,05 €

76,19 €

95,44 €

119,38 €

143,34 €

170,69 €

198,03 €

249,33 €

Europe V.

58,81 €

67,99 €

83,88 €

125,11 €

162,25 €

195,32 €

224,34 €

249,30 €

304,90 €

Delivery service fees are considered per order and do NOT include 27% VAT.
Please note that in case of the package gross weight exceeds 40 kg, we will charge extra +531 HUF/ kg.

The delivery service fees above appear on Vitamin Zászlóshajó Kft.’s invoice of your order. The invoice will be attached to the package. The above fees are invoiced by Vitamin Zászlóshajó Kft. as charged forward service (as a mediation service). The invoice with this fee, and with the ordered products can be found in the package. Delivery time (in case your order reaches us before 12AM) Data in the chart “Delivery time” are indicative and non-guaranteed.

Special price countries
Slovakia, 1 days
Czech Republic, Slovenia 2 days
Europe I.
Austria, Croatia 2 days
Europe II.
Poland, Germany 2 days
Europe III.
Denmark 3 days
Italy, France, 3-5 days
Great Britain, 4 days
Ireland 5 days
Europe IV.
Lithuania 3 days
Latvia 4 days
Spain 4-6 days
Sweden 4-7 days
Estonia 5 days
Portugal, Finland 5-7 days
Greece 5-7 days
Europe V
Serbia 2 days
Bosnia-Herzegovina, Montenegro, Iceland 3 days
Albania, Macedonia 4 days
Kosovo 6-7 days
Faroe Islands 8 days
Malta 5 days

Special price countries – Slovakia, Czech Republic, Slovenia
Europe I – Austria, Croatia
Europe II – Poland, Germany
Europe III – Denmark, Italy, France, United Kingdom: England, Ireland,
Europe IV – Spain, Portugal, Sweden, Finland, Lithuania, Latvia, Estonia, Greece
Europe V – Serbia Bosnia-Herzegovina, Montenegro, Iceland, Albania, Macedonia, Kosovo, Faroe Islands, Malta. Please contact our customer service before ordering packages to these countries: +36 20 555 3181. The delivery time may be extended by the time of the customs clearance. The export clearance cost is already included in the fee. The other extra costs occur in the destination countries will be paid by the consignee (import customs clearance , customs, other administrative costs.)

We do not ship packages to the following countries:
Italy – Vatican
United Kingdom – Jersey, Guernsey, Isle of Man
Islands under Spanish jurisdiction, for example Canary Islands (Tenerife, Las Palmas, Fuerteventura)

Special frees
– Romania – www.drlenkei.ro.

– Netherlands and Belgium – lenkei.nl.

Payment

You can only pay for your purchases by online credit card payment in the webshop and by Paypal.
The invoice includes the ordered products prices and also the delivery service fee.
After ordering the selected products we will direct you to the K&H Bank’s website, where you can pay by credit card through secured transactions with the most secure payment method.
Customers only have to select the payment method “credit card payment” option and provide the card number, expiration date, three-digit security code and e-mail address at K&H Bank payment server. K&H Bank accepts VISA, VISA Electron, V Pay, MasterCard, JCB and Maestro cards.

Bankkártya és PayPal

If the customer or the addressee is not staying at the indicated address at the time of delivery for any reason, the courier will leaves hard copy notice in order to set a date for repeated delivery.

IMPORTANT! The courier tries repeated delivery only once more. Afterwards, the package will be returned to the sender.

Packages are insured up to HUF 100,000. Please note that extra insurance fee of HUF 90 applies to packages for each amount of HUF 10,000 above HUF 100,000 ordered value.